Privacy policy

Last Updated: October 26, 2025

1. Introduction

Welcome to Akizavo (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at support@akizavo.com.

This Privacy Policy governs the privacy of our website, akizavo.com, and explains what information we collect, how we use it, and what rights you have in relation to it.

2. Data Controller

For the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, the Data Controller responsible for your personal data is:

Filip Zavoral U skolek 1197 Litomysl, 570 01 Czech Republic

Email: support@akizavo.com

3. What Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Personal Identity Data: First name, last name.
  • Contact Data: Billing address, delivery address, email address, and telephone numbers.
  • Financial Data: We do not store credit card details directly. Payment data is processed by secure third-party payment processors.
  • Technical Data: Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.

4. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the information we collect or receive:

  • To facilitate account creation and logon process.
  • To fulfill and manage your orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website.
  • To send administrative information to you: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
  • To protect our Services: We may use your information as part of our efforts to keep our website safe and secure (e.g., for fraud monitoring and prevention).
  • To enforce our terms, conditions, and policies.
  • For legal compliance: To comply with applicable laws (e.g., tax and accounting laws in the Czech Republic).

5. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described above depends on the personal information concerned and the specific context in which we collect it.

However, we normally collect personal information from you only where:

  1. We have your consent to do so.
  2. We need the personal information to perform a contract with you (e.g., to deliver a product).
  3. The processing is in our legitimate interests and not overridden by your rights.

6. Sharing Your Information

We only share information with the following categories of third parties:

  • Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts).
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

7. International Transfers

Our servers may be located in various jurisdictions. If you are accessing our website from outside the European Economic Area (EEA), please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.

If we transfer your personal information to countries outside the EEA, we will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable laws (such as using Standard Contractual Clauses approved by the European Commission).

8. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

9. Your Privacy Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions (the “Right to be Forgotten”).
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at support@akizavo.com. We will respond to your request within one month.

10. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if applicable) or through your browser settings.

11. Supervisory Authority

If you believe we are processing your personal data incorrectly, you have the right to lodge a complaint with the supervisory authority. In the Czech Republic, this is:

Úřad pro ochranu osobních údajů (The Office for Personal Data Protection) Pplk. Sochora 27 170 00 Prague 7 Czech Republic Website: www.uoou.cz

12. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this policy, you may email us at support@akizavo.com or by post to:

Filip Zavoral U skolek 1197 Litomysl Czech Republic